The next regular board meeting will be held on February 2, 2015 at the Hanover Township Municipal Building, 11 Municipal Drive at 7 p.m.
Our customer portal will be ready to launch as soon as soon as the ACH bill payments set up is complete with the bank. You will be able to see your payment and past billing history, pay your bill, enroll or dis-enroll in e-billing, and see your current account information. Until then, we continue to accept Visa, MasterCard, Discover, American Express, and e-Checks online. Click on “Pay My Bill” on the right side of each page of our website. You do not need a log-in to pay online.
The upper gate at the plant is now motorized. If you need to come to the office, please use the intercom button at the gate and we will open it for you.
Delinquencies lists can be found in Payment Information. Water shut-off procedures have been initiated against delinquent customers. It can be expensive to have water shut off. Some of the fees that will be added to the bill are: certified letter charges $6.49 each, site visit fees $25 each, PAW shut off/turn on fees of $30 each, HTSA shut off fee $45, HTSA turn-on fee $55, PAW lost revenue fee as determined by PAW, and legal fees if necessary.
IMPORTANT INFORMATION: Only those who have completed the mandatory training session are authorized by HTSA to pick up the grinder pumps and are approved to install the connections. If you need a contractor to install your connection to the sewer system, HTSA is providing a list of the contractors it has authorized to install for Phase 2. The list of contractors can be found on this site under “Forms and Information.” Please be aware that HTSA cannot and does not endorse any contractor, but provides the list only for your information and convenience. You enter into a contract with them at your own risk, so please make sure you understand the contract before signing it. If our office receives complaints about a particular contractor, they may be flagged and/or removed from the list. If you have any questions, please contact the office at 724-899-5055.