EFFECTIVE JANUARY 30, 2017, THE HTSA OFFICE WILL ONLY BE OPEN TO THE PUBLIC ON TUESDAYS AND FRIDAYS BETWEEN 9:30 A.M. AND 4:30 P.M. Please plan accordingly. Payments can be left in the mailbox, as it is checked several times per day. Please do not leave cash in the mailbox.
The board meeting scheduled for March 19, 2018, has been canceled. The next regular sewer board meeting will be on Monday, April 2, 2018, in the Hanover Township Municipal Building, 11 Municipal Drive, Burgettstown, PA at 7 p.m.
HTSA now has the customer portal open for customers to view their account and payment histories, sign up for e-billing, or pay with a credit card. The link to the portal is on every page of this website. Payments with an e-check, credit and debit card still accepted through the “Pay My Bill” link. The reference number that the online payment systems are looking for is your account number.
HTSA has a new Fee Rate Schedule effective March 5, 2018, with an increased site visit fee. You can find a copy under “Rate Schedule.”
Delinquencies lists can be found in Payment Information. Water shut-off procedures may continue through the winter months against delinquent customers. It can be expensive to have water service terminated for non-payment of sewer charges. Some of the fees that will be added to the bill are: certified letter charges $6.65 each, site visit fee for posting the notice on the door of $25 each, PAW shut off/turn on fees of $30 each, HTSA shut off and turn-on fees of $250 each, PAW lost revenue fee as determined by PAW, and legal fees, if necessary.
TIP: If you have a water leak, call PA American Water (PAW) and ask them for a credit. If they give you a credit for that water leak, HTSA will give you an equal credit in gallons on your sewer bill. The customer service number for PAW is 1-800-565-7292.
HTSA will soon begin connection enforcement proceedings with the local magistrate for those properties in Phase 2, Florence/Bavington Areas, in violation of Hanover Township Ordinance 106, mandating connection to the public sewer system. These proceedings will continue until all properties that are required to connect to the sewer system make the proper connections.
You do not need a log-in to pay online. Please be sure you wish to pay Hanover Township Sewer Authority in WASHINGTON County, PA.
IMPORTANT INFORMATION: Only those who have completed the mandatory training session are authorized by HTSA to pick up the grinder pumps and are approved to install the connections. If you need a contractor to install your connection to the sewer system, HTSA is providing a list of the contractors it has authorized to install for Phase 2. The list of contractors can be found on this site under “Forms and Information.” Please be aware that HTSA cannot and does not endorse any contractor, but provides the list only for your information and convenience. You enter into a contract with them at your own risk, so please make sure you understand the contract before signing it. If our office receives complaints about a particular contractor, they may be flagged and/or removed from the list. If you have any questions, please contact the office at 724-899-5055.